“It’s good to have a place and platform where drivers can go to for help and advice. This is something I’d be interested to consider being a part of.”
That, being a platform “to help educate new drivers, to share with them tips and guide them on how to make money and better understand this business,” says Mr Mohammed Ashiq, who has been a GrabCar driver over the past year.
While the additional freedom is welcome, the job itself does not come without its challenges. The 35-year-old shares that sticky situations occur when new passengers don’t quite understand the way the Grab system works – especially the way in which fares are charged.
For now, Mr Ashiq is content to rely on a fare card, which passengers can use as reference at the start of the trip, but more can be done to ensure transparency in cost structure for both driver and passenger.
And this is one area in which many of us, including Mr Ashiq, can look forward to.